HC Escapes FAQ
Can I Bring my own Food?
Absolutely! We offer a full menu of food catering packages if you prefer as well, along with a BYOB 21+ alcohol policy!
When Should I Book my Picnic?
Since we are located at the Jersey Shore, we recommend requesting to book 2 - 3 months in advance to ensure your date is available!
What Should I be Expecting?
To ensure your picnic is ready upon your arrival, we will begin setting up at the location of your choosing 90 minutes prior to your event time. In the event the location requires a permit, this will be required to obtain by the client.
What Happens if it Rains?
In the case of inclement weather, we will move your picnic indoors. If this is not possible, we will work with you to reschedule your booking to a later date. Please Note: Rescheduled bookings MUST take place with 30 days. Failure to reschedule will result in a cancellation of your booking.
What is your Cancellation Policy?
We understand life happens! If you wish to cancel your event, please notify us 14 days prior to your event. Please note: your deposit is non-refundable.
What if I’m Late to my Picnic?
If you believe you are running late, please contact us via text 20 minutes prior to your event. We will stay with your picnic up to 30 minutes past your start time. Failure to arrive within the 30 minute grace period will result in us packing up your picnic.